Troubleshooting

To minimize the costs and crane downtime we support our customers with trouble shooting assistance. A lot of malfunctions have their origin in the electric system. Especially these failures can be rectified by the vessel´s crew with remote assistance from our office. Together and with a well-equipped stock of spare parts on board the crew can perform a number of repair jobs themselves.

The benefits are:

• Reduce operational cost when minimizing the number of service trips

• Improved preparation prior to service visits
• Real time onboard support
• Avoid service trips for small jobs that the crew can solve themselves
• Ensure reliable crane operation also in remote areas